Privacy Policy

At FaithPays, accessible from, we are committed to maintaining the accuracy, confidentiality, and security of your personally identifiable information ("Personal Information"). As part of this commitment, our privacy policy governs our actions as they relate to the collection, use and disclosure of Personal Information. Our privacy policy is based upon the values set by the Canadian Standards Association's Model Code for the Protection of Personal Information and Canada's Personal Information Protection and Electronic Documents Act. This Privacy Policy applies only to our online activities and is valid for all users of our website, application and services with regards to the information that they shared and/or collect in FaithPays.


We are responsible for maintaining and protecting the Personal Information under our control. We have designated an individual/s that is/are responsible for compliance with our privacy policy.

Identifying Purposes

We collect, use and disclose Personal Information to provide you with the product or service you have requested and to offer you additional products and services we believe you might be interested in. The purposes for which we collect Personal Information will be identified before or at the time we collect the information. In certain circumstances, the purposes for which information is collected may be clear, and consent may be implied, such as where your name, address and payment information is provided as part of the order process.

Collection of Information

Information we collect about you includes the following:
  • Name, email address and phone number and other contact details.
  • Organization name, location, website and number of members.
  • Electronic data such as IP addresses.
  • Donation amount and designation of funds.
  • Payment information such as bank account details or credit/debit card information.

We use the information we collect in various ways, including:
  • To provide organizations and Individuals with the products and services they have requested.
  • To allow users to create or register and manage accounts.
  • To enable individuals to give to organizations via a Giving account, and to administer Giving accounts, including pre-authorized donations.
  • To enable us to administer accounts, including billing and dealing with payment issues.
  • To respond to requests, enquiries or complaints and other customer care related activities.
  • For administrative purposes including fraud and security checks.
  • To improve our website and Services and support the development of new products and services, including undertaking surveys and market research.
  • To generate statistics and aggregate reports for internal and external use.
  • To improve our understanding of all our Customers and our broader community, to help give all users and visitors a great experience.

Limiting Collection

The Personal Information collected will be limited to those details necessary for the purposes identified by us. With your consent, we may collect Personal Information from you in person, over the telephone or by corresponding with you via mail, or the Internet.

Limiting Use, Disclosure and Retention

Personal Information may only be used or disclosed for the purpose for which it was collected unless you have otherwise consented, or when it is required or permitted by law. Personal Information will only be retained for the period of time required to fulfill the purpose for which we collected it or as may be required by law.


Personal Information will be maintained in as accurate, complete and up-to-date form as is necessary to fulfill the purposes for which it is to be used.

Safeguarding Customer Information

Personal Information will be protected by security safeguards that are appropriate to the sensitivity level of the information. We take all reasonable precautions to protect your Personal Information from any loss or unauthorized use, access or disclosure.


We will make information available to you about our policies and practices with respect to the management of your Personal Information.

Customer Access

Upon request, you will be informed of the existence, use and disclosure of your Personal Information, and will be given access to it. You may verify the accuracy and completeness of your Personal Information, and may request that it be amended, if appropriate. However, in certain circumstances permitted by law, we will not disclose certain information to you. For example, we may not disclose information relating to you if other individuals are referenced or if there are legal, security or commercial proprietary restrictions.

Handling Customer Complaints and Suggestions

You may direct any questions or enquiries with respect to our privacy policy or our practices by
Phone: 204-815-4096, 1-877-320-6909 (Toll Free Number)
Mail to the following address:
P.O Box 41024 Markham Winnipeg MB R3T2H0.

Additional Information

Log Files

FaithPays follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.
A cookie is a small computer file or piece of information that may be stored in your computer's hard drive when you visit our websites. We may use cookies to improve our website’s functionality and in some cases, to provide visitors with a customized online experience. Cookies are widely used and most web browsers are configured initially to accept cookies automatically. You may change your Internet browser settings to prevent your computer from accepting cookies or to notify you when you receive a cookie so that you may decline its acceptance. Please note, however, if you disable cookies, you may not experience optimal performance of our website.
Third Party Sites
Our website may contain links to other third party sites that are not governed by this privacy policy. Although we endeavor to only link to sites with high privacy standards, our privacy policy will no longer apply once you leave our website. Additionally, we are not responsible for the privacy practices employed by third party websites. Therefore, we suggest that you examine the privacy statements of those sites to learn how your information may be collected, used, shared and disclosed.
Advertising Partners Privacy Policies
Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that may appear on FaithPays, which are sent directly to users' browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit. Note that FaithPays has no access to or control over these cookies that are used by third-party advertisers.
Children's Information
FaithPays does not knowingly collect any Personal Identifiable Information from children under the age of 13. If we discover that we have inadvertently collected information from a child without the appropriate consent, we will promptly take all reasonable measures to delete that data from our systems.